SMART FLOW

SMART FLOW avoid a massive Insurance Claim in a high-rise Building

Water efficency


When it comes to preventing water damage, real-time detection is essential. On October 27, at 2 pm, SMART FLOW’s water monitoring system detected an unusual surge on the upper floors of a high-rise commercial building. Being a bank holiday weekend, the building was unoccupied, so the baseline for this asset should have been zero litres. The SMART FLOW system alert highlighted an alarming 1,800 liters per hour—signalling a potential crisis and avoid a massive insurance claim.


SMART FLOW’s advanced AI monitoring system flagged this surge as an emergency, ensuring quick action. Without this alert,  the leak would have gone undetected until 8 am on Tuesday morning when the staff arrived back at the office.


That would have been 67 hours with a water flow rate of 1,800 litres an hour.  Imagine the damage 120,000 litres of water would have caused to the asset. The leak would have gone unnoticed, leading to severe damage and costly repairs. 


Avoid a massive Insurance Claim: Instantly Intervention


In just five seconds, SMART FLOW’s team remotely shut off the water supply, stopping the flow and preventing extensive damage. By containing the issue remotely, we saved valuable time and mitigated further risks, preventing water from reaching additional floors and causing more damage.


Identifying the Cause of the Leak


The cause: a failed plumbing fitting on a hot water cylinder on the sixth floor. This type of incident could have led to widespread water damage if it had continued unchecked. In high-rise properties, preventing water damage from escalating is essential due to the severe financial impact and extensive repairs that could follow.


For commercial properties, especially high-rises, water leaks can escalate quickly, resulting in severe structural damage and major insurance claims. 


Explore our water monitoring solutions to discover how SMART FLOW protects your property and avoid a massive insurance claim.


Creating a Safer, Sustainable Future


By preventing water damage in real-time, SMART FLOW is helping businesses achieve both financial and environmental goals. Our monitoring systems allow clients to manage water more responsibly, reducing waste and preserving resources.


This event highlights how crucial it is for properties to have a robust monitoring solution in place to avoid a massive Insurance Claim, particularly during non-operating hours.

  • 🚰 120,000 liters of water potentially wasted
  • 💵 €300 in water costs alone
  • 🏢 Millions in insurance claims for flood repair

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Act Now to Prevent Water Damage


This high-rise incident is a powerful example of how SMART FLOW’s solutions help prevent water damage and avoid unnecessary costs. 


Contact us today to learn how our monitoring system can protect your property from water-related risks and support your sustainability goals.